Shipping
We aim to dispatch all orders within 48hrs of confirming the order. If there is a problem we will contact you as soon as possible to discuss your order. We have a number of shipping options to ensure that you have the option of faster, secure delivery. These include:
UK Addresses
- UK Standard Delivery
To ensure adequate insurance on your items, our standard delivery cost varies according to the cost of your order.
- Orders up to £35 - Royal Mail 1st Class- £3.50
- Orders from £40-£85 - Royal Mail 1st Class Recorded (requires signature) - £5.50
- Orders over £90 - Royal Mail Special Delivery 1pm (requires signature) - £8.50
- UK Next Day Delivery - £9.00
European Addresses
- Royal Mail International Tracked & Signed (requires signature)- £9.50
- Royal Mail International Tracked (priority handling status) - £12.00
Rest of the World
- Royal Mail Standard 1st Class - £12.00
- You will always receive an email confirmation of dispatch.
- We are able to dispatch to an address different from the billing address.
*Please note the insurance cover for 1st Class is limited to £50. If you wish a fast and fully insured service please choose Special Delivery shipping at checkout. For "Rest of the World" orders, please email us to arrange courier delivery.*
Returns
We aim to make sure that all our jewellery is of the highest standards, however if you are not completely satisfied with your purchase, simply return the item to us within 7 days of receipt.
Returned items should be UNUSED and UNWORN and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Delivery charges are only refundable where goods are faulty and a refund is made.
Please note:
Goods will only be accepted for return if they are returned within 7 days of delivery, unless we have notified you otherwise.
Our full returns policy can be seen on our Terms & Conditions page